FAQ

Questions

Hand-shaped felt hats. No two alike. Here is what people usually ask.

What is a Teddy Hat?

A handmade felt hat, shaped by hand in our workshop in Portugal. Every hat carries a small gold mushroom pin and is named after a character — the Artist, the Convict, the Spacegirl, the Commander, the Dreamer and others. No two are alike.

Where are Teddy Hats made?

Every hat is made by hand in Portugal. Our studio and shop is in Lisbon, at Calçada do Livramento 17, 1350-188 Lisboa. Teddy Hats has been making hats since 2019.

What does the gold mushroom mean?

It is our mark. Mushrooms wore caps first — we're just catching up. You'll find a small 24k gold-plated mushroom pin on every Teddy.

What are the hats made of?

Felt, with a sweatband made from recycled leather and 24k gold-plated details. Some pieces carry burned edges, sharkbites, piercings or feathers — all done by hand. Our Wool Therapy line is made from soft wool.

How much does a Teddy Hat cost?

Every hat is €360. One price, no sales, no fake discounts.

Which size do I need?

Our hats come in sizes 53 to 61. The size is your head circumference in centimetres: measure around your head about 1 cm above the ears. Between two sizes? Take the bigger one. Not sure? Write to teddy@teddyhats.com with your measurement and we'll tell you.

Do you ship across Europe?

Yes. We ship worldwide from Portugal, packed in a sturdy hat box. Germany & Austria: 3–5 working days. EU: 5–7 working days. Switzerland & UK: 7–10 working days. Rest of the world: 10–14 working days. You'll get tracking by email.

Can I return my hat?

Yes, within 14 days — unworn and in the original packaging. Once we receive and check the hat, we refund to your original payment method within 5–7 working days. Wrong size? Write to us before sending it back and we'll hold the right size for you.

Where can I see a Teddy in person?

At our studio in Lisbon, and at our stockists: Symbols in Lisbon, and Hanamer, Beachhouse and Nomade in Ibiza.

I run a store. Can I stock Teddy Hats?

Yes. We work with a small number of concept stores across Europe. Write to teddy@teddyhats.com and we'll send you our catalogue.

Who's your Teddy?